We provide shipping services worldwide and apart from that you can do pickup and delivery if you reside within a certain distance.

For smaller consumable items, orders are typically processed and shipped within 4-5 business days, excluding weekends. Shipping times vary based on the destination.

Shipping Estimates:

Local Orders: 1-2 business days

Other Locations: 3-5 business days*

For our larger equipment, please consult with your Sales Representative to get an estimated shipping time.

*Please note that these times are estimates and actual delivery times may vary.

Shipping costs are calculated based on the size, weight, and quantity of items purchased. Please note that international shipping is more expensive compared to domestic shipping.

Yes! Considering you reside within a certain distance from our business location.

Yes, someone needs to be present to receive your order, sign for it, and check the condition of the unit upon delivery. This ensures that any issues or damage can be noted and a freight claim can be made if necessary. If you're unable to be home, please arrange for someone else to be present to handle the delivery.

Yes, we ship to all parts of the USA

We accept wire transfer, credit cards [Visa, American Express, Mastercard], certified checks and cashier checks. We do not accept cash payments. 

We do not offer financing as a company. But if you are interested, please email info@wellness-usa.com for more information.

Please contact our customer service team at +1 (800) 445-8418 or email us at info@wellness-usa.com

Yes, our products come with warranty

Please contact our customer service for any queries.

The optimal time to spend in a sauna can vary based on individual preferences and tolerance, but here are some general guidelines:

• Beginners: If you are new to using a sauna, start with shorter sessions of about 5-10 minutes. Gradually increase the time as your body becomes more accustomed to the heat.
• Regular Users: For those who use the sauna regularly, sessions of 15-20 minutes are typically sufficient to enjoy the benefits. Some experienced users may extend their sessions up to 30 minutes, but it's important to listen to your body and avoid overstaying.
• Multiple Sessions: Instead of a single long session, you can also break your sauna time into multiple shorter sessions with cooling-off periods in between. This can enhance the benefits while reducing the risk of overheating.

Using a sauna can be beneficial both before and after a workout, depending on your personal goals. Spending a short time in the sauna before your workout can help to warm up your muscles. Many people prefer using the sauna after their workout to help relax and promote recovery.

The pre-heating time for our saunas can vary depending on the model and other factors:

1. Red Fit Room/iGym 45-60: Typically, it takes around 60-90 minutes to reach a temperature of 150°F.
2. Red Fit Pro 5/10: These units generally take about 30-45 minutes to reach their maximum heat, but can be ready within 10 - 15 minutes at 120º.

Please note that the actual pre-heating time can also depend on the room where the units are installed and the voltage they are receiving. Ensure your sauna is set up in an optimal environment to achieve the best performance.

After installation, and provided everything is in working order, there are no additional steps required to use the sauna for the first time. You can start using your sauna right away!

Mats, magazine holder, cup holder, towel holder, cushion

SaunaWellness™ Saunas heat up to 150ºF.

RedFit™ Room and iGyms head up to 160ºF.

The ventilation system in your sauna is designed to ensure optimal air circulation and comfort:

• Red Fit Pro 5/10: This model features ventilation at the top of the sauna, which helps to maintain a consistent temperature and allows for effective heat distribution.
• Red Fit Room/iGym: This model is equipped with fans at both the top and bottom of the sauna.

To ensure proper operation of your sauna, please make sure you have the following electrical requirements in place:

Red Fit Room/iGym: Requires 2 dedicated 220v 20-amp circuits. These circuits should be installed specifically for the sauna to ensure optimal performance and safety.

1-2 Person Pro Series: Requires a 120v 20-amp circuit. This is suitable for smaller models designed for one to two people.

3-4 Person Pro Series: Requires a 220v 20-amp circuit. This is necessary for larger models accommodating three to four people.

We recommend that children avoid using the sauna, as their bodies are more sensitive to heat and they may be at a higher risk of overheating. If a child does use the sauna, it should be under close adult supervision, and the session should be kept brief with a lower temperature setting. Always consult with a healthcare professional before allowing children to use the sauna to ensure it is safe for their individual health conditions.

Aromatherapy is a holistic practice that uses essential oils from plants to enhance physical, emotional, and mental well-being. Through methods such as inhalation, topical application, or baths, essential oils like lavender and eucalyptus can help reduce stress, improve mood, and support overall wellness.

Choosing Wellness USA ensures you receive top-quality saunas and wellness products backed by exceptional customer service and expert guidance. Our products are crafted for durability and performance, supported by comprehensive warranties, and our team is dedicated to your satisfaction, making us a trusted partner in your wellness journey.

The costs of running a sauna can vary based on several factors, including the type of sauna, electricity costs, usage frequency, local energy rates and maintenance costs.

The maintenance of your sauna is generally straightforward and involves regular cleaning:

Cleaning: We recommend cleaning the sauna after each session to maintain hygiene and prolong the life of your sauna. This involves wiping down surfaces, removing any sweat residue, and ensuring the sauna is dry.
Frequency: The frequency of cleaning is ultimately up to the owner and may depend on how often the sauna is used. Regular users might find it beneficial to perform a quick clean after each use, while occasional users may clean less frequently.

Proper maintenance helps keep your sauna in top condition and ensures a pleasant experience each time you use it.

After each use, clean and dry the products thoroughly. If you experience any issues with the electrical components or encounter any problems, please contact us immediately.

Yes, we do!

Yes, to change your outlet to withstand the voltage

• Pro 5 1-person 265 lbs
• Pro 5 2-person 308 lbs
• Pro 5 3-person 352 lbs
• Pro 5 4-person 396 lbs
• Pro 10 1-person 330lbs 
• Pro 10 2-person 420lbs 
• Pro 10 3-person 470 lbs
• Pro 10 4-person 490 lbs

The sauna unit needs to be placed on a level surface. If the foundation is not perfectly level, you can use spacers or shims to adjust and ensure stability. Proper leveling is essential for optimal performance and safety.

Yes

Placing the sauna on a deck is not recommended unless the deck is properly protected from the outside elements. Exposure to weather conditions can affect the sauna's performance and longevity.

Yes