Careers – Wellness USA Shop

Careers

Current Openings

How to Apply

To apply, please submit your resume to careers@sybaritic.com.

Summary
We are seeking a detail-oriented, hands-on Electrical Technician to troubleshoot, test, and repair infrared sauna products. This role works with Engineering, Quality Control, and Customer Service to resolve electrical issues and improve product reliability. Training on sauna models, components, and wiring configurations is provided.
Responsibilities
  • Diagnose electrical problems using systematic troubleshooting, wiring diagrams, and digital multimeter
    measurements.
  • Trace wiring and repair or replace heaters, sensors, control panels, power boxes, lighting, connectors, and
    related components.
  • Document measurements, troubleshooting steps, findings, and repairs.
  • Provide clear technical support to customers and team members, including interpreting customer-provided
    measurements.
  • Assist Engineering and Quality Control with testing and wiring and report recurring issues.
  • Provide occasional installation and field-service support.
Requirements
  • High school diploma or GED and hands-on electrical troubleshooting experience.
  • Basic understanding of AC/DC systems, voltage, amperage, and wattage; ability to read wiring diagrams and trace wiring.
  • Proficiency with digital multimeters, electrical tools, and wiring repairs, including stripping, splicing, crimping, and
    terminating.
  • Strong attention to detail, problem-solving, and communication skills.
  • Basic computer skills, including Word, Excel, email, and file management. 

Preferred Qualifications:

  • Electrical, electronics, or related technical training; experience in appliance repair, maintenance, manufacturing, HVAC,
    or electrical repair.
  • Experience with 120V/240V single-phase equipment and low-voltage DC circuits.
  • Experience troubleshooting with customers and sketching basic wiring connections.

Working Conditions:

  • Primarily onsite in a production and warehouse environment, using hand tools, electrical test equipment, and basic power tools.
  • Occasional customer-site or field support, approximately 5%.
  • Ability to stand, walk, bend, kneel, reach, perform hands-on work, and lift or carry up to 40 pounds, with or without reasonable accommodations.
Summary
We are seeking an outgoing, energetic, and entrepreneurial self-starter who thrives in a fast-paced sales environment. The ideal candidate is driven, resourceful, and proactive—someone who excels at building relationships, generating leads, and closing deals with confidence and professionalism. As a key representative of our company, you will be the face of our brand. A passion for wellness, strong communication skills, and a customer-focused mindset are essential to success in this role.
Responsibilities
  • Achieve sales goals by managing and evaluating current accounts. Follow a structured sales process for new prospects, including product demonstrations and presentations.
  • Maintain strong working relationships with existing clients to ensure exceptional service and to identify additional sales opportunities.
  • Identify new prospects, schedule appointments, conduct effective qualifying cold calls, and manage the full sales cycle to close business.
  • Develop and maintain in-depth product knowledge, conduct demos, and confidently handle objections.
  • Address customer concerns and complaints with professionalism.
  • Partner with team members and other departments to support company-wide sales initiatives.
  • Maintain an active and organized sales pipeline, provide accurate sales forecasts, and track progress toward monthly and quarterly targets.
  • Travel nationally as required to support sales activities and customer relationships.
Requirements
  • Bachelor’s degree
  • Formal sales training (e.g., Dale Carnegie)
  • 5+ years previous sales experience, preferably within a related industry
  • Strong ability to balance persuasion with professionalism
  • Excellent written and verbal communication skills
  • Strong presentation, problem-solving, and interpersonal abilities
  • Proven success building and maintaining strong client relationships
  • Self-starter with the ability to work independently and take initiative
  • Proficiency in Microsoft Office and Sage; CRM experience (HubSpot strongly
    preferred)